Dreams - Hayes

Harry helped us to find a brilliant bed and mattress and to choose the best option for us. He explained the temper mattresses and advised on the storage capacity of the beds we liked and we couldn't be happier with the final bed and mattress we have purchased for our new flat.

We had researched the web and your site. We chose three beds of interest and then visited the store. We were shown each of the three and chose the one we wanted. Placing the order was well handled.

Excellent attention from the assistants and was made feel very welcome.

friendly sales person, took time to understand our requirements and suggested suitable options. Was happy with the products on display, which we could test as well.

good service on small purchase

Adviser was very courteous and friendly and offered very good advise which helped in making our choice fast and easy.

We loved our experience at Dreams. We were attended by Bobby who was very helpful at pointing us to the right mattresses and helping us understand the differences in features and prices. She made us as ease and let us test each mattress and pillow options for as long as we felt comfortable that we made the right choice. She kindly offered us refreshments. We are convinced that we picked the right mattresses and pillows and that we tested all the available options.

The manager knew everything about the products. He took his time to explain the pros and cons of various mattresses and let us take our time to browse and make a decision without being overly pushy. He informed us about everything we needed to know and was very friendly. There are no long waits for delivery and our old mattress will be taken away! What more can you ask for! We would always make Dreams in Hayes our first choice when choosing a new bed or mattress. Highly recommended!

The assistant was very helpful without being overbearing or pushy. The colour coding was explained fully and we didn't feel rushed or pushed into making a decision.Being a really hot day we were immediately offered a drink of cold water and were continuously offered more during our visit.

General customer service was excellent coupled with excellent product knowledge made us confident in making the correct choice. Bobby was the lady that served us and she is a credit to your company.