Dreams - Hayes

JAYANTHA the assistant was friendly, understood my needs and assisted me in finding the right mattress for me.

The assistant was very nice and he new what we need from the beginning so the all experience was hassle free and good value for money

I was highly satisfied with my experience because I walked in the shop and was unsure of what bed and type of mattress I would like. I was approached by a colleague named Bobby. She was indeed very helpful to helping me with my purchase and gave me her recommendations of what bed is most popular and the type of mattress that provides comfort and at a affordable price. I made a trip into bensons for beds and didn't receive the same service as I did with Bobby. Her knowledge and understanding the customers needs was acceptional. Also it was new to me when she recommended the 0% APR credit. As I was making my purchase Bobby offered me refreshments not once but a few times as I was sat there and this gave me an indication that I would definitely recommend Dreams to family and friends and was happy with the service she provided.

Great service and very helpful guy

Great Starr, offered me a drink, friendly, showed me a number of products after asking what I was looking for.

The customer service provided by the staff was great, they understood what our needs were and showed us all the options that met our requirements.

I was served by a very lovely person called Harry. He spent time and displayed very clear ptoduct knowledge (as he has real experience as opposed to someone having learnt it from a leaflet). He had my trust, commitment, and loyalty by the time he finished, and, this was because he genuinely was helping me to fit the scenario in which I was buying. By using his experience, skill and great products I felt extremely happy that I chose this Dreams store to make my important purchase.

We no trouble in ordering our bed Plus the collection of our old bed.

Staff were friendly, knowledgeable and offered assistance without pressurising us into buying any products.

Service from Prince was polite, knowledgeable and not pushy.