Dreams - Hayes

Very good service kisHan

Harry and Kishan were great sales reps. Harry initially helped me in choosing a mattress and advised me of a pillow which will help me with my neck pains. He was really helpful and he stayed on past his shift to help me choose a mattress. Kishan closed the sale for me and was really helpful as well with selling the additional cover. I will definitely recommend Hayes Dreams to my friends and family.

Bobby the salesperson spent a lot of time with my son (who's bed we were looking for) to decide which mattress would suit him as well as the one he preferred (not always the same).

Jay was truely Amazing and a credit to the Dreams Team. He took the time to explain everything , he was engaging and friendly at all times and had a passion to help us with Integrity. The rest of the Team on the day Were Super Stars offered us Tea and Coffee and made us feel part of their Family. We spent over 2 hours in the shop and as a Retail Manager myself felt Inspired by their Knowledge, Passion and Dedication to help. Amazing Team of People !!!!

The Dreams representative was very friendly, product details were clearly explained along with advice on recommended products based and our needs. We also received very good hospitality.

I am looking to place a large order for my new house . Bobby spent nearly 2 hours taking me through all the different mattress options , and explaining what would be right for me . I will be measuring up my house in the last week in March , and will return to finalise the order with Bobby at that point . I have never received such a high standard of service , and her product knowledge was excellent .

The staff where so good mr jsy spotted me at entrance and greeted me kindly and this made my worries go away as mostly i find it difficult to speak to pple as am shy person... They all worked together as ateam and assisted me in placing my order and this gave good customer service...i was given acup of hot chocolate this settled my nerves... Am really happy..i spent my money in confidence and happy to shop at dreams store

The staff was knowledgeable of the different products. Was honest on the opinions & able to comment on the suitability based on the need. No hard sell.

Great salesperson.

The people who were there to help were very nice and friendly, we found this very good as the person Jay helped us buy a bed and mattress.