Dreams - Hayes

Salesman was knowledgeable and very helpful is explaining all the feature of mattresses and the bed frames. Gave really good advice.

Excellent staff. Vast knowledge. Harry was very receptive to our needs, he is an asset to your company. Highly recommend.

Harry was very helpful and knowledgeable about the Tempur product. I made a mistake on the size of the mattress - and Harry sorted it out no problem. Very happy.

Our Customer Assistant Prince was a dream to be served by. He listened to our needs and did not leave a stone unturned, without being too pushy for us to spend more or buy more than we required. His knowledge of the products was outstanding and he kept our visit as short as possible by knowing exactly where other items in the store were, e.g. different head boards and colour to compare. Overall he really made the experience enjoyable and I would ask for Prince next time I visit Dreams Hayes.

Good & friendly service from entering store. Helpful with planning what we needed & painless ordering.

Kishorn was polite, helpful and made every effort to answer any questions we had

Kishan was very helpful indeed. He was very informative and we were very impressed with his product knowledge and the way he assisted us in choosing the right bed for us. he did not rush us at all and listened to our needs which is something you don't find very often. Please pass on our thanks to him for a super service.

Prince assistance is highly appreciated to help us to make our selection and process was very easy and he took us through all process and explain everything. He convince us to purchase bed cover for any future damange on worn out colours, marks etc on bed frame. He is a good sales person very knowledgeable and looked after us.

The service was good, we were seen to straightaway. My husband and I was asked regularly if we wanted any beverages, the sales person listened to our needs and directed us to the right product. We were not pushed into purchasing anything and was not rushed but was given enough time to decide and choose (no pressure).

I visited the Dreams store in Hayes and both members of staff who helped me - Prince and Harry - were very helpful, knowledgable and professional in the service that they provided.