Dreams - Hayes

The staff were very knowledgeable and have great advice according to my needs and budget

Friendly and professional staff Highly satisfied

Very friendly (prince) helped us all the way to purchasing our tv bed at a good rate

Was welcomed and given coffee

Sale for prince he is vvv good salesmen he is v helpful polite men

This person called Prince is fanastic to help me to find which mattress is suit for height and materials etc. He showed me the leaflet just what I need to know about mattress as it's important to understand about this. Prince is helpful and use his time showed me around anywhere. He is excellent customer service to compare horrible customer service name is Hemel who work for dreams in Ruislip because he can't bother to showed me where or which mattress as he just sit on the desk which I find it rude and no respect do nothing. I saw some customers came to Hemel for advice even he didn't come to them to make them welcome the same way he didn't introduction to me or ask me if I need help. I did asked for advice and he said no that or that actually no help me at all then I gave up went to Dreams in Hayes met brilliant customer service is Prince who helped me and I have found one what I want in the end. I hope Hemel shouldn't continue in d

Anissa maryako was a really helpfull and kind person.

Kishan was very helpful, I had no idea about the large variety of pillows on offer and kishan was very helpful in explaining the various differences and advantages to each product and helped me make a timely decision

The gentleman that helped us was courteous,helpful and seemed to know what he was talking about. He showed us what we thought we were looking for and did not try to force us to upgrade our price range, he listened to what we said and showed us the beds that suited us. He told us the pro's and con's of the beds and when choosing a headboard he allowed us to speak freely and interrupted what we wanted the same with the bed linen. It was a positive visit to the store in Hayes and would like to thank him for all his help and kindness with our purchase.

As soon as I arrived at the Dreams I had a flabbergasting experience. Staff were incredibly friendly and I felt extremely welcome purchasing in store especially with one of the staff named Prince who mainly helped us on our visit. In addition, I had lost my glasses which were quite expensive and within a days notice Prince and his colleagues were able to find it and safely store it to return on my next arrival.