Dreams - Hayes

I was served by a lady called bobby, she gave exeptional customer service and she was extremely knowledgeable. She made me feel very welcome and reasured me it was normal to lay down in the store as i felt a bit funny doing so. She offered me tea or coffee and found the exact type of pillow to suit me which i was told to take with me to each bed i tried. I cant reccomend bobby enough! Ive even told my friend to visit the store and and ask for her over the weekend during the bank holiday sale.

Very helpful assistant. Gave us the time to look around the store. Gave very knowledgeable advice on the products, before going through all of the ordering process in detail too.

Waited no more than 2 minutes to offered help and advice on bed frames and 3 for 2 offer on furniture. Offered tea, coffee, hot chocolate and water more than once. Ordering process was explained well, quick and easy.

Customer service was excellent and the sales assistant was above and beyond helpful. Matched all our requests with the right bed, that matched our needs.

Customer service was excellent Rakesh was very helpful as were other members of staff offering tea, coffee and hot chocolate. Greeted as I walked through the door did not felt rushed or pushed into a purchase choice.

Found what I wanted easily and received exceptional customer service.

Harry the store manager was really helpful,and knowledgable didn't rush us and all the other staff were friendly

From the moment i walked in i was looked after, offered advice and even refreshments

Prince was very knowledgeable and guided us through the experience. Very attentive and struck the balance on when to give us the information and step away for me and wife to discuss

Customer service were very good