Dreams - Hayes

Greated on arrival and didn't have to wait for assistance. Showed us different options and actually listened to why/why not we didn't want which mattress, base and headboard. Very detailed which was great and we didn't feel the need to go to another store.

The sales assistant, Rakesh, was extremely helpful and patient allowing us to take our time to ensure we were happy with our choices. We did not feel rushed or pressurized into making a purchase.

The staff was friendly and helpful. Very professional

Store had a wide range of beds, the staff were very friendly and helpful

We had very good assistant from the man who served us & he helped us make our decision which bed we wanted.

staff member Kishan Patel was polite kind and very helpful very satisfied

Good member service that I like very much.

Assistance with first class salesman Kishan, advised with regards to insurance and various.

I was highly satisfied with the service because the customer service advisor was knowledgeable in regards to the products and was proficient in dealing with enquiries and concluding the sale.

I purchased a bed 2 years ago with dreams at a different store. We have moved in to our new flat and our bed was too large. We downsized to a king bed and chose our frame, however we were unsure of what mattress suits us best. Harry understood our requirements and we tested around 5 mattresses, we came back to complete our transaction of buy now pay later, the next day. Kishan assisted to ensure we was accepted on finance, unfortunately Barclays declined. However creation did and he assisted us with delivery dates, he provided our free mattress cover and ensured he stayed till 20:15 to ensure we was satisfied. I am really looking forward to our bed arriving!