Dreams - Hereford

The lady who dealt with us Emma was fantastic she told us about the beds what they did but us on the bed machine checker got us checking right beds and even why we was testing the beds other staff was checking on us to make shore we was ok when the shop was VERY busy. Nothing was to much trouble and all the staff in that shop was FANTASTIC .

Very knowledgable & friendly staff. No rushing my visit

Good customer service

The staff were friendly, and very helpful. They were able to answer our questions and had lots of knowledge. She made the visit smooth running.

The store followed the correct guidelines for social distancing making us feel safe and comfortable. We had assistance straight away, Emma she was professional, made our time enjoyable and was knowledgeable and understanding for our needs. Whilst doing our order we were offered a drink again whilst behind a screen feeling safe, and the whole team also interacted with us (those that weren't busy making our experience personal we will definatley be back to get that tempur and king size bed when we find our new home. The store at Hereford our a assest to your company. I have already told my family to go to dreams however that will be blackpool.

Was meet at the door and shown around, got I was looking for

Friendly staff helpful with what we were looking for

I was shone the kind of beds I needed nothing was a problem all my questions was answered truthfully,Chris was very kind to me I was also given a coffee in all your staff were very helpful.why isn't your store in Hereford not on the internet,

Our experience at dreams left us feeling satisfied and that Sandy wasn't rushing us to make a purchase. She made the experience if buying a new mattress a pleasure and we left feeling excited to receive our new mattress.

Chris was very helpful and was able to show me a range of mattresses in my price range and found me a mattress that was on clearance which saved me even more money.