Dreams - Hereford

Emma was fabulous. Very friendly and a real people person.

We were served by Emma at the Hereford store she was freindly very helpful and new our needs as I am disabled so took this into consideration and I felt comfortable and relaxed

From the moment we walked through the door we were greeted by Sandra (Store Manager). Sandra introduced us to a machine to find the right bed for us. A sanitizer was sprayed before we were analysed. Three beds were recommended, Sandra’s product knowledge is exceptional and we had lots of time to make our decision. We eventually bought a Tempur mattress and Otterman base, two pillows and mattress protector. We also enjoyed a mug of coffee during the order process and payment.

all questions were answered we were offered a drink and the staff were very helpful

Excellent service and friendly staff.

We were assisted by Emma she made our whole shopping experience very simple efficient easy and happy

From the moment I walked in the store, Chris engaged with me and asked me what I was looking for. She listened to exactly what I was searching for and immediately sought to identify options for me. Within 15 minutes she had assisted me in identifying everything I required. She was even kind enough to provide me with a cuppa tea. 10/10

I was highly satisfied with my visit to Dreams I would like to say thank you Sandy E for spending time with me .I would definitely tell my friends and family to go to Dreams

Sandy approached me as soon as i was in the store and was very polite not pushy and very attentive

I Was greeted by Sandra at the Hereford Store and she promptly encouraged me to use the machine which aims to find your perfect mattress. The staff sprayed the bed with disinfectant before i lay down and put paper on a pillow to protect my hair/head and neck. I was offered a choice of 4 mattresses to try and decided promptly and easily in the one i liked best. I was supported and guided throughout my purchase and all staff were very friendly. I paid a deposit and then rang in to complete the purchase the next day. All in all an excellent experience. A massive thank you and well done to the team, especially Sandra.