By Heather | 5/23/2016
Both the store assistant and the delivery men were highly professional and so helpful. Thank you to them .
By Carolyn B | 5/20/2016
The sales lady Emma was extremely knowledgeable about the qualities of the mattresses in relation to our specific needs, which she listened to attentively. She encouraged us to spend lots of time trying out the two alternatives we had identified as possibles and made coffee for us. She in no way tried to sell us the more expensive of the two alternatives, even though we did opt for this eventually. Her colleague in the store also chatted in a most friendly and pleasant manner with us when we were completing the paperwork. It was a most relaxing way to make a major purchase.
By Rita. | 5/19/2016
From the moment I walked in I was greeted with a cheerful hello, I was assisted by the assistant manager Ashley, he was very helpful,his knowledge knew no bounds. The staff in the Hereford store are a credit to Dreams.
By Ian B | 5/17/2016
Both members of staff, Ash G & Ash W, were welcoming, friendly & knowledgeable. They explained clearly & patiently our options, offered coffee & seemed relaxed putting us at ease. The ordering process was quick & efficient, making our visit, which we were not looking forward to, a most pleasurable experience.
By Anonymous | 5/14/2016
The advice of the salesperson was good, you had the product we wanted - all in all a good experience.
By nigel H | 5/12/2016
Salesman was very helpful and knowledgeable
By CW | 5/8/2016
We arrived to the store late and the gentleman was very helpful and stayed to help us our
By Lady S L B | 5/8/2016
Both Ashleys were Helpful, Informative, not at all Pushy and very pleasant to deal with. Ashley W couldn't do enough for My Daughter, Son in Law and Myself. Its not often these days that you feel at ease when shopping for large items for the home, But this was a positive experience. Thank You
By Paullud | 5/5/2016
The store was very smart with a selection of beds and mattress on display and easily accessable. The assistant was very helpful and outlined tha pros and cons of each matress and the options availab;e
By WendyB | 5/4/2016
the staff were very helpful but not over pushy which I like as that would have put me off, he was very informative about the products

