Dreams - Hereford

Colleagues helpful without being pushy. Lack of pressure made it easy and relaxing to make a purchase. Knowledgeable and friendly staff.

Salesman friendly and knowledgeable and unrushed

I came into the Store with a rough idea of what I wanted but Karen was able to narrow down my ideas and gave me a wide choice of beds to try to meet my requirements. I was invited to take my time and try them all again until I felt satisfied that I had made the right choice. When I left the Store I left with feeling that I had made the right choice. Thanks to Karen's excellent guidance. Thank you also for the coffee.

We returned to the Hereford store as we had received excellent service from Karen. She was there again today, had good knowledge of the products, listened to our criteria for a mattress, then showed us various ones that met our needs. She explained each mattress in turn, gave us individual pillows specific to our needs then most importantly gave us time and space to sample the mattresses but was on hand when we had further questions or needed a measurement (height).

I wanted a single mattress and was shown several by yòur colleague. Also because of your sale offers I managed to a nice amount off the price.

Staff were polite and informative.It does make a difference!

The customer service was amazing. Karen the saleswoman was very helpful and made sure I left the store very happy .⭐️⭐️⭐️⭐️⭐️

given all relivant imformation what was required, very helpful, thank you

Staff very friendly and helpful. That is so nice when buying larger items

I came to the shop not entirely sure what I was looking for, very friendly assistance and product knowledge of the assistant allowed me to make a choice and as a result made a purchase