Dreams - Poole

I went in to the store to purchase a double mattress I had seen on line, very happy with the service and delivery options

Polite, courteous, friendly sales advisor. Good knowledge and advise given. No pressure to hurry or make decision. Lots of time given to try recommended mattresses.

Andrew was a brilliant salesperson, told us all info we needed, told us products in our budget, spent a decent amount of time with us and understood our needs, which is very important considering my partner has severe asthma and allergies.

Informative, helpful staff

We were served by Chris in the Poole branch and he was great, helpful and understanding and not pushy

Very good service from Shaun ,very knowledgeable and we were very pleased with the way our business was handled.

Pleasant and non pushy salesman. He was knowledgable and helpful but without the usual sales blurb.

Friendly & helpful assistant

Amazing, friendly and approachable Delivery was absolutely amazing

We recently purchased a new mattress from a competitor of Dreams. Sadly although it was an expensive mattress we have not felt it met our needs. As we have used Dreams before went back again and met by Neal at the Poole store who went out of his way to understand what we didn't like about our new mattress and what we really wanted. He then showed us different ranges that might meet our needs. We spent a good deal of time trying out beds and options on pillows etc and ended up choosing a super kingsize divan and firm tempur mattress with mattress protector.