Location
Wessex Gate East Retail Park, Willis Way,
Poole, EN BH15 3TF

By Sarah M | 5/19/2021
Needed to buy a mattress for my daughter as the springs were coming through hers. Walked into Dreams plenty of hand gel to cleanse our hands, had a good walk around all the mattresses. James came over and offered his assistance, we went to find out what type of mattress she needed and then James took us to where these were. Chose our mattress and went to order it, he offered us hot or cold drinks. The mattress delivery was great next week. All in all a very pleasant experience, looked after by James who was polite, friendly and listened to what we wanted. Thank you

By Steve H | 5/17/2021
The Sales Assistant Emily was exceptionally good. I had very specific parameters which was always going to be difficult to fulfil. I had to compromise a little, but I got there in the end with Emily’s product knowledge and patience.

By Marc B | 5/16/2021
Greeted with a smile, friendly staff, and a good selection of beds to choose from, happy with the delivery options very quick, however we needed to delay delivery, which was also done.

By BritMum | 5/15/2021
Salesperson was friendly, knowledgeable & helpful in finding me the type of mattress I was looking for. Not due for delivery until next week (I couldn't take delivery on the day offered) so can't comment on the mattress itself.

By Claire | 5/15/2021
The store was very tidy and clean staff was welcoming and friendly and helpful.

By Graham W | 5/15/2021
Excellent customer service and product.

By Laura | 5/14/2021
I brought my almost 5 year old little boy in to choose a mattress for his new bed. He was not really choosing very well until a friendly member of your team, Miles, offered his assistance. He was very patient and good at communicating with my little boy, and we were able to find the right mattress quickly. Miles was also very good and helpful when we were paying. As my little boy was getting bored by then he asked my son to help him by reading out the numbers from the mattress protectors and duvets we were buying.

By Klara D | 5/12/2021
Felt very safe, all our needs and questions dealt with, no pressure sale.

By LJ | 5/12/2021
Miles was super friendly and extremely knowledgeable. He listened carefully to the needs I had and did not push me towards more expensive but wrong products. He talked to me about how I slept and the problems I had. He even recommended the right pillows for me!

By suzanne | 5/11/2021
the young lady that served me was great , she greeted me as i walked in the store, not pushy but helpful so refreshing she did not hurry me i told hr i had breathing problems she told me to take as long as i liked and brought me a cup of coffee. i asked if i could pay over a period of time no problem she handled it with great care not rushing me.