Dreams - Braintree

2089 ratings
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Location

Freeport Retail Park,
Braintree, EN CM77 8YH

JK

By JK | 8/8/2020

I have a special need as I have had spinal surgery, and an ongoing condition with my back and I explained this to the assistant, I then went on the Dreams special sleepmatch machine, I was then given a wide range of mattresses to try. I found the one which I felt suited my needs

JK

By JK | 8/8/2020

I have a special need as I have had spinal surgery, and an ongoing condition with my back and I explained this to the assistant, I then went on the Dreams special sleepmatch machine, I was then given a wide range of mattresses to try. I found the one which I felt suited my needs

JK

By JK | 8/8/2020

I have a special need as I have had spinal surgery, and an ongoing condition with my back and I explained this to the assistant, I then went on the Dreams special sleepmatch machine, I was then given a wide range of mattresses to try. I found the one which I felt suited my needs

Emma B

By Emma B | 8/7/2020

There was an issue within the computer system but the customer service I received was brilliant as he dealt with it calmly and efficiently we were waiting for Half an hour but when the system still didn’t work he gave a alternative route Within finalising the payment by keeping the order and ringing me back later to place the order over the phone when The issue was resolved as opposed to making me wait there for a considerable amount of time, the person who served me was fantastic in the way he dealt with the problem and alsoHe was able to finalise the items as quickly as he could as it was not his fault that there was a technical issue I went to Braintree dreams and was served by Patrick as I said he was incredible and I would definitely go back again knowing I would get the same customer service

Emma B

By Emma B | 8/7/2020

There was an issue within the computer system but the customer service I received was brilliant as he dealt with it calmly and efficiently we were waiting for Half an hour but when the system still didn’t work he gave a alternative route Within finalising the payment by keeping the order and ringing me back later to place the order over the phone when The issue was resolved as opposed to making me wait there for a considerable amount of time, the person who served me was fantastic in the way he dealt with the problem and alsoHe was able to finalise the items as quickly as he could as it was not his fault that there was a technical issue I went to Braintree dreams and was served by Patrick as I said he was incredible and I would definitely go back again knowing I would get the same customer service

Emma B

By Emma B | 8/7/2020

There was an issue within the computer system but the customer service I received was brilliant as he dealt with it calmly and efficiently we were waiting for Half an hour but when the system still didn’t work he gave a alternative route Within finalising the payment by keeping the order and ringing me back later to place the order over the phone when The issue was resolved as opposed to making me wait there for a considerable amount of time, the person who served me was fantastic in the way he dealt with the problem and alsoHe was able to finalise the items as quickly as he could as it was not his fault that there was a technical issue I went to Braintree dreams and was served by Patrick as I said he was incredible and I would definitely go back again knowing I would get the same customer service

Emma B

By Emma B | 8/7/2020

There was an issue within the computer system but the customer service I received was brilliant as he dealt with it calmly and efficiently we were waiting for Half an hour but when the system still didn’t work he gave a alternative route Within finalising the payment by keeping the order and ringing me back later to place the order over the phone when The issue was resolved as opposed to making me wait there for a considerable amount of time, the person who served me was fantastic in the way he dealt with the problem and alsoHe was able to finalise the items as quickly as he could as it was not his fault that there was a technical issue I went to Braintree dreams and was served by Patrick as I said he was incredible and I would definitely go back again knowing I would get the same customer service

Rod S

By Rod S | 8/6/2020

The assistant was friendly and knowledgeable and this simple purchase was dealt with in a simple manner

Rod S

By Rod S | 8/6/2020

The assistant was friendly and knowledgeable and this simple purchase was dealt with in a simple manner

Rod S

By Rod S | 8/6/2020

The assistant was friendly and knowledgeable and this simple purchase was dealt with in a simple manner