Dreams - Braintree

WEBSITE WAS VERY CLEAR AND IT HELPED ME CHOOSE THE ITEM I PURCHASEED IN STORE. STAFF WERE CLEAR AND HELPFUL.

Very friendly and helpful

We were able to view the bed in person and see the actual size of what we wanted. We were able to try different mattresses to suit our needs. 10/10 could not fault this visit, we were a returning customer, very satisfied last time too.

Able to find and test items easily, good customer service and also had a deal.

we were seen to as soon as we entered the store. As we had purchased a bed from you 2 years ago, the store sales girl Alison checked on the pc to find which bed we had purchased. this made choosing the new one very easy. Also she made it easy with helpful comments and helped with choosing pillows and quilts. very pleasant sales girl.

Buying a new bed can be a minefield visiting various stores and so on but fortunately all our needs were met by Patrick and his colleagues....we weren't rushed or pressured and Patrick knew when to be discreet and leave us to chat alone while we decided.. We felt we had got a good deal overall..... We have to wait three weeks for delivery but accept that. Patrick even made us an excellent cup of tea.....we didn't feel we needed to go anywhere else and left the store happy and relaxed, confident we had made a good purchase

Your colleague Amanda was extremely freindly and displayed an excellent product knowledge, taking time to explain to me the differences in the many types of mattresses in the store, allowing me to try them out and finally helping me to choose the one I purchased which was a Temur.

Very good sales assistant, very helpful.

Full and complete level of assistance given in demonstrating the products in a helpful and patient manner whilst at same time being professional in her role.

Sales advisor had good understanding of our requirements and was patient whilst trying various mattresses. Had good communication skills when detailing payment options and extras available e.g assembling of bed and recycling of old bed/mattress. Good customer service overall.