
By Sandra H | 11/18/2018
Staff were all friendly, helpful, polite. Very knowledgeable about the products & what would be right for me. Nothing was too much trouble. All in all great customer service.

By Brenda h | 11/18/2018
Very friendly staff asked us if we wanted tea or coffee as soon as we started browsing,and explained all the different mattresses very impressed

By Jo P | 11/16/2018
Very friendly lady and all sorted out quickly and efficiently

By Tobi-Wan Kenobi | 11/12/2018
I had just been forced to cancel an order with Feather & Black because their customer service was terrible. I found another product very similar to the one I canceled online, but decided I would try out the store. The employee who served me -Gerrell - was very helpful and put a very face to my visit. Sadly, they didn't have the product in store, but he very helpfully ordered it in store for me - and gave me a delivery date.

By Annep | 11/11/2018
Staff member was very informative and helpful, explained the various mattresses to me, invited me to try them. Gave me info on the bed that I ordered. Made me a cup of tea! Explained about the company charity Fostering, explained that the wood the bed is made from is from renewable resources!

By Alan M | 11/9/2018
Professional staff, excellent product knowledge, helpful and friendly.

By Steve M | 11/8/2018
Particularly happy with the honesty and knowledge of Carol the sales person.

By Ae | 11/8/2018
Carol in the ipswich- ransoms store was fantastic from start to finish ! Very helpful with all my questions and in finding what I want ! Great quality goods and easy to book in delivery!

By Monica | 11/5/2018
God knowledge from staff, not pressured to order, very friendly and chatty

By Louise H | 11/4/2018
The guidance and advice received was superb. The friendliness and helpfulness of the Advisers in store was excellent.