Dreams - Cardiff - Penarth Road

2621 ratings
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Location

242 Lyon Close Industrial Estate,
Cardiff, WL CF11 8TU

Lesley Cardiff

By Lesley Cardiff | 7/12/2020

We were highly satisfied because they have a good system to protect the customer and themselves e.g sanitising station, plenty of space between customers walking around the store and paper towels covering beds and pillows as needed. Also beds etc were sanitised after we had lied on beds. Amanda was our escort around the store and she was very pleasant, knowledgable and helpful without being pushy, giving us lots of information on all the memory foam beds from various manufacturers. She also wore the relevant ppe which made us feel more comfortable whilst in store. We went away to think about our options and returned a few days later via appointment with Amanda who was once again very helpful and purchased our Super King Tempur mattress and Base.

Lesley Cardiff

By Lesley Cardiff | 7/12/2020

We were highly satisfied because they have a good system to protect the customer and themselves e.g sanitising station, plenty of space between customers walking around the store and paper towels covering beds and pillows as needed. Also beds etc were sanitised after we had lied on beds. Amanda was our escort around the store and she was very pleasant, knowledgable and helpful without being pushy, giving us lots of information on all the memory foam beds from various manufacturers. She also wore the relevant ppe which made us feel more comfortable whilst in store. We went away to think about our options and returned a few days later via appointment with Amanda who was once again very helpful and purchased our Super King Tempur mattress and Base.

Lesley Cardiff

By Lesley Cardiff | 7/12/2020

We were highly satisfied because they have a good system to protect the customer and themselves e.g sanitising station, plenty of space between customers walking around the store and paper towels covering beds and pillows as needed. Also beds etc were sanitised after we had lied on beds. Amanda was our escort around the store and she was very pleasant, knowledgable and helpful without being pushy, giving us lots of information on all the memory foam beds from various manufacturers. She also wore the relevant ppe which made us feel more comfortable whilst in store. We went away to think about our options and returned a few days later via appointment with Amanda who was once again very helpful and purchased our Super King Tempur mattress and Base.

Lesley Cardiff

By Lesley Cardiff | 7/12/2020

We were highly satisfied because they have a good system to protect the customer and themselves e.g sanitising station, plenty of space between customers walking around the store and paper towels covering beds and pillows as needed. Also beds etc were sanitised after we had lied on beds. Amanda was our escort around the store and she was very pleasant, knowledgable and helpful without being pushy, giving us lots of information on all the memory foam beds from various manufacturers. She also wore the relevant ppe which made us feel more comfortable whilst in store. We went away to think about our options and returned a few days later via appointment with Amanda who was once again very helpful and purchased our Super King Tempur mattress and Base.

E charlotte

By E charlotte | 7/11/2020

Chase was professional and clear with his suggestions. Made the purchase of bed quick and simple.

Bethan

By Bethan | 7/11/2020

Excellent service from mark. He was very patient with us. While we were in your store we believe that our car was hit by another car in the car park. We did not notice this until we returned home. I rang the store immediately and asked about cctv. I was given the number for customer services to see if we could have access to the cctv however we cannot get through to customer services 😩

Bethan

By Bethan | 7/11/2020

Excellent service from mark. He was very patient with us. While we were in your store we believe that our car was hit by another car in the car park. We did not notice this until we returned home. I rang the store immediately and asked about cctv. I was given the number for customer services to see if we could have access to the cctv however we cannot get through to customer services 😩

Bethan

By Bethan | 7/11/2020

Excellent service from mark. He was very patient with us. While we were in your store we believe that our car was hit by another car in the car park. We did not notice this until we returned home. I rang the store immediately and asked about cctv. I was given the number for customer services to see if we could have access to the cctv however we cannot get through to customer services 😩

Bethan

By Bethan | 7/11/2020

Excellent service from mark. He was very patient with us. While we were in your store we believe that our car was hit by another car in the car park. We did not notice this until we returned home. I rang the store immediately and asked about cctv. I was given the number for customer services to see if we could have access to the cctv however we cannot get through to customer services 😩

Mattress for toddler

By Mattress for toddler | 7/9/2020

Friendly staff. Patient.