Dreams - Cardiff - Penarth Road

2621 ratings
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Location

242 Lyon Close Industrial Estate,
Cardiff, WL CF11 8TU

Jim and Vicki C

By Jim and Vicki C | 4/15/2019

The Dreams team staff member was called Julie. She was very friendly, knowledgeable and helpful. I was impressed that she was not "pushy" to make a sale but went out of her way to get us a product that suited our needs and at a price we could afford. I first went to the store on my own to browse and returned a day or so later with my wife so that we could decide on which mattress to purchase. When we returned to the store, Julie was not there but her colleague advised she had gone to the bank - he even telephoned her to ascertain when she would be back in the store and offered us tea / coffee while we waited for her to come back from the bank. When we made our final choice , Julie was very professional with the purchase transaction and also in arranging a delivery day and time that suited us. All in all my wife and I were most impressed with Julie and her team members. The delivery of the mattress was on time and the 2 delivery drivers were very helpful and courteous so that was another plus for our Dreams purchase and would most definitely recommend the store to others.

Ali B

By Ali B | 4/14/2019

Andy was friendly without being pushy and we were given space and time to make a decision

robert j

By robert j | 4/14/2019

Very helpful and knowledgeable on product information to help come to a purchase of a bed.

Heather h

By Heather h | 4/13/2019

Lovely friendly sales assistant.....not too pushy....knew his stuff!! Did everything he could to help.

Mike B

By Mike B | 4/13/2019

The assistants were very helpful and found exactly what I was looking for

Gary

By Gary | 4/11/2019

Fantastic service from start to finish from Mark!

Peter hicken

By Peter hicken | 4/8/2019

Was a good and informative experience. Got to use the electronic sleep thing which recommended our matress and then chose a good priced bed

Anne Gillbard

By Anne Gillbard | 4/8/2019

Very friendly welcoming staff . The order was taken by a new member of staff who was very pleasant overseen by the I.believe the store manager who was polite , professional , knowledgable and effecient . .

Willo

By Willo | 4/6/2019

Service was great and the lady fully understood what I was asking for

Anushka S

By Anushka S | 4/6/2019

Julie, my assistant at Dreams store was amazing. She was very friendly, allowing me to be assessed on the dreams bed to figure out which mattresses would be best, then helped me to try each one as well as gave extra tips for a better nights sleep