Dreams - Rugby

1781 ratings
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Location

Junction 1 Retail & Leisure Park,
Rugby, EN CV21 1RW

Christine R

By Christine R | 6/1/2018

I was treated with respect, care and friendliness. My queries were answered, advice was given. I had plenty of time to lie about and really feel comfortable. There was no rush. Perfect

stevep93

By stevep93 | 6/1/2018

Very freindly professional advice and service

Anonymous

By Anonymous | 5/28/2018

Attentive, knowledgeable staff who neither rushed us or made us feel pressured into a sale. Offered a range of options based on our needs and made appropriate suggestions on options. Did such a good job we bought two extra mattresses along with planned new complete bed.

Anonymous

By Anonymous | 5/28/2018

Extremely helpful and knowledgable. Made our purchase much easier than we thought it would be! Also pleasantly surprised with the price.

SueT

By SueT | 5/28/2018

Customer Service from Emma was great.

Anonymous

By Anonymous | 5/28/2018

Very friendly lady assisted us in store. Felt like she knew what she was talking about and gave is the time to make decisions. Product was lovely (even though more than we intended to spend) and delivery time was fantastic in comparison to other stores.

Anonymous

By Anonymous | 5/27/2018

Liked the 30 day trial with an alternative if necessary, you can’t judge a mattress by lying on it in the store for 5 mins

Anonymous

By Anonymous | 5/26/2018

Michelle, the assistant was very friendly, knowledgeable and approachable but no too "pushy".

Anonymous

By Anonymous | 5/26/2018

From the moment I took my mum in they were SUPERB ... weren't phased by mum's questions and the fact it wasn't a high end sale but just the cheapest single divan and headboard door her tiny guest room. They were chatty and genuine and personal and told us about the company and your Corp charity They were positive about you and the SMT in general, which as a senior manager I found really heartening to hear !! and it would make me shop with you again before going elsewhere. Mum loved them! Well done all perfect experience ! And Thank you for your free delivery because I've stopped many sales as I'm dropped with delivery charges I would always give my custom to co's giving free delivery

Anonymous

By Anonymous | 5/25/2018

I had anticipated walking into the shop and pointing to a bed and saying "I'll have that one" but I now understand that's not how it works! However Greg spent plenty of time with me picking the base, explaining mattress options and the different types of headboards. He was patient and had a lovely sense of humour.