Dreams - Rugby

The staff couldn't have been more helpful, they were friendly, happy polite and made the experience a joy

The staff were not pushy but there when needed. They were good at reading the customer's body language.

Store person very helpful.

Received advice and recommendations about products that I was interested in

Very knowledgeable about products and found the perfect match for my needs

From the moment I entered the store until the moment I left, the service and professionalism was second to none. I was amazed at the smoothness of the whole process.

I needed something very specific. The man smiled at me when I walk in. Very approachable. I told him what I needed and he found it for me straight away. No hassle at all. He was very helpful and friendly. I rated lower on the quality because I don’t know yet. My product is arriving on Thursday. I have worked worked in customer service (management) for over 10 years. Your staff did a wonderful job.

I went in to re-purchase a pillow we bough 5 years ago. I had no idea which pillow it was but the assistant found our old order online and was able to reorder me the same pillow. He was very helpful.

Emma was my sales assistant. She gave me excellent service and her knowledge of the bed I was buying was great. She was very friendly and considerate.

Emma was very knowledgeable and was happy to go the extra mile for us and the bed machine thing was also a very satisfying experience