Dreams - Basingstoke

We needed to cancel one part of our order and this was done extremely quickly via online chat with only a very small impact to our original delivery date (2 working days delay). The advisor was very clear, helpful and answered all of my questions promptly

Our sales rep was very friendly but not pushy and very knowledgable.

This is the second bed we’ve bought from Dreams Basingstoke- Our sales assistant was amazing! We thought we knew what we needed, but he completely understood what we needed and we actually bought a different mattress which was far and away better than we’d expected to get.

I had an idea of what I wanted, my actual knowledge wasn’t great when it came to finding the right bed. But the staff were quick to help, helpful in the knowledge of understanding what I was looking for.

The staff were very helpful and friendly without being pushy. There was no rushing us and they understood what we needed

Great product at a great price

James the Salesman could not have been more accommadating. He did not make me feel rushed and made the whole experience enjoyable. I can not praise him highly enough.

The item wasnt in stock, a member of staff let us know when the store gets it deliveries. We were going to leave when we were approached by another colleague who took us through the process of ordering it online and getting delivered

Attentive service, politely delivered

exceptional knowledge and friendliness and listened to my needs