Dreams - Basingstoke

Knowledge and friendliness

Angelika was so helpful and put us on the sleep machine . She was not at all pushy

Friendly knowledgeable staff but not over bearing - didn’t push for anything

Friendly staff. Available immediately. Offered tea and coffee. Patient when deciding on type of mattress. Easy to talk to down to earth lovely lady. Quick with order and payment and good selection of delivery days to choose from.

Staff seemed to care about customer service offered tea or coffee while order was taken. Delivery a lot sooner than expected.

Both this visit and one the previous day we experianced great service and support from your staff.

The chap that served me that day was friendly and informative on the products.. he gave me tea and biscuits whilst the systems were very slow that day..

Quick efficient service - at a busy time an assistant came to greet us and deal with our needs.

We used the Dream machine to see which mattress would suit us best and we went for number 4 on the list, after trying different mattresses in the store. Carl served us and was very friendly, not pushy, and very knowledgeable. We didn't purchase there and then as we had to measure our room for the bed, but returned the same day to buy.

We were very pleased with Chris. His knowledge of all the different products was excellent and he was able to answer all our questions very professionally and was extremely helpful including providing us with the service of the video and demonstration in helping us to choose the right type of mattress and also providing an excellent cup of coffee.