Dreams - Basingstoke

2693 ratings

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Location

Hatch Warren Retail Park, Wallop Drive,
Basingstoke, EN RG22 4TT

ChristineM

By ChristineM | 8/20/2017

THOUGHT THE PRICE OF RECYCLING MATTRESS WAS EXCESSIVE (£38.00). BEING AS WE HAD JUST SPENT NEARLY £900

Becc

By Becc | 8/20/2017

Very friendly staff who gave me time to look but also checked in with me which was really nice. The shop was clean and tidy with all the beds made nicely.

Jane W

By Jane W | 8/5/2017

We were not given assistance as soon as we would have hoped, being left to wander round the store searching for what ewe needed. We eventually asked for assistance. The item we require is not available for delivery for over 2 weeks.

Dreamers

By Dreamers | 8/2/2017

No direct comparison between like beds!

Sharon B

By Sharon B | 7/15/2017

I was satisfied with the experience why do I have to be highly satisfied?

Andy b

By Andy b | 7/9/2017

Sales people can be a bit pushy, would prefer to be given a bit more space and less pressure

Colin C

By Colin C | 7/3/2017

Surprised at cost of new bed in so far as it's the first new bed we have brought in a number of years. Just wish my wages had kept pace lol.

Harrisl

By Harrisl | 7/2/2017

It was more me than the store, I was in need of a bed as mine had broken the night before so not a great nights sleep. The assistant was great and answered all my questions.

Russell B

By Russell B | 6/24/2017

satisfied rather than highly satisfied as we chose a matress that was EOL and we had to wait for that mattress to go off sale until a new set of mattresses was delivered to the store, before it could be delivered to us. Not really a complaint as such, overall staff were very helpful

Matt G

By Matt G | 6/17/2017

Having spent near £2000 on a matress, protector and two pillows - we were disappointed the manager would not offer more than a £50 discount. Further we were gobsmacked Dreams were charging near £40 for the removal of our old mattress - we declined this service. Also the free delivery is misleading as on entering the store, I did comment to my wife on this fact having seen the sign in the store window, only to find out this is only for an 'all day' appointment.