Dreams - Basingstoke

2693 ratings

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Location

Hatch Warren Retail Park, Wallop Drive,
Basingstoke, EN RG22 4TT

Alison

By Alison | 7/9/2016

Sales advisor was friendly but not pushy and helped us to choose but didn't try to persuade us to buy a more expensive product.

Patti

By Patti | 7/8/2016

I was very satisfied with the knowledge and genuine friendliness of Sammy your colleague. Nothing was too much trouble for her, she answered all questions and showed me lots of options for my particuar needs. I even received a cup of coffee.

George Q

By George Q | 7/8/2016

Carl the Salesperson that served us had a friendly and amiable nature. He displayed a very. good depth of knowledge of the products on display. After giving us a reasonable time to assess the beds we were shown Carl completed the sale quickly and efficiently. Carl was polite and friendly throughout the sale from start to finish.

Alison M

By Alison M | 7/8/2016

The personalised service was very efficient and very friendly without being overbearing. The assistant appeared to be very knowledgable and helpful and even when the computer system seemed slow she was very calm and put our mind at rest as she confirmed delivery details later over the phone.

Val H

By Val H | 7/7/2016

We visited 3 bedding stores today, the first one was dreams, and the helpfulness from the staff was lovely, we then went and looked at more beds at the other stores, well we found that Dreams was the store we wanted to give our business to, 1) Your assistant CARL was brilliant with us, he made us feel important, he didn't rush us we felt at ease whilst we chose THE bed, and we were offered a cup of tea/coffee, and as we are retired it was a lovely gesture.

Vix71

By Vix71 | 7/7/2016

i went in with a specific request regards to a pillow - i was shown lots of variety and given advice. I was offered a drink also. My concerns were taken seriously and felt i was given the best pillow for my needs.

Alison B.

By Alison B. | 7/5/2016

The Assistant (Rylan Martin) was available as soon as I entered the store and was very helpful.

JuditS

By JuditS | 7/4/2016

Excellent customer service. The availability and choice of products was very good compared to other stores( different brand ). Very short lead time for delivery.

David Mayes

By David Mayes | 7/4/2016

Great help and advice from the assistant and a prompt service

Kandj

By Kandj | 7/4/2016

A quick, polite and knowledgeable response to our needs.