Dreams - Basingstoke

The sales assistant - Sammy - narrowed down the options to exactly what I had asked, but also showed me different products which might have been better. She knew her stock, and was able to point me in the direction of my eventual purchase.

Rylan, salesman was our ideal. He showed really good knowledge of the products, but did not crowd us, e.eg. did not follow us closely, crowding us or pushy. Very skilled.

Knowledgeable assistant. Range of products on display.

The young man was very helpful. Even though he was a new employee , he had a good knowledge of the products. He explained all the different types of mattresses. And let me try a lot of different ones to test for firmness and comfort. He wasn't trying to rush me. The whole experience was pleasant.

They were very helpful

Brilliant customer service. Shown all choices

we were greeted as soon as we entered the store, asked what we were interested in, shown all the options, given the prices, availability checked,options and guarantees discussed, optional delivery dates offered. the whole service was very curteous,efficient and helpful.

Excellent customer service, Carl was most helpful friendly & professional. I have back problems & Carl was very Knowledgeable & quickly found the perfect mattress for my need's.

Excellent customer service by a very helpful and knowledgable member of staff who understood my needs and budget completely.

We came away from the store feeling very happy and excited about our new mattress - the staff especially Rylan were amazing, they ensured we receive our mattress as soon as possible and throwing in some nice freebies such as pillows to go with the new mattress. Fantastic values - they helped save us some money as the mattress was very expensive in itself. Makes it all the more worthwhile! Looking forward to having great sleeps ZZzzZzzZ... Very happy customers!