Dreams - Basingstoke

Very helpful member of staff called Carl

Ocentia Okwee was very helpful and attentive with good advice. We feel he gave us a good amount of time to think about our options before making our decision

The customer assistant was very helpful, speedy process and delivery.

Your staff took the time to show me many different beds and accessories to help me make sure I found my ideal bed. I felt like I was in control of my choices, I wasn't being streered or pressured in any particular direction. They were able to clearly explain the various options I could make. They offered me drinks to keep me refreshed, which was appreciated as I as there for quite some time.

Really impressed with the help and attention we got. Could not have asked for more

Plenty of time, expertise and patience from friendly salesman, coffee, plenty of choice and enough space to see the products well displayed. Pillow to take round.

Rylan was extremely helpful. He took the time to understand my needs, show me the various options and allowed me to decide. He was very knowledgable regarding the products which gave me confidence that I was making the right choice - thanks! Rylan also makes a great cup of tea!

We received attention soon after entering the store but the attention was always appropriate. We were not harassed in any way. The information we needed was given readily and then we were left to browse and talk privately.

Staff were very helpful and knowledgeable. When there was an issue with an option that was no longer available due to design issues, they offered appropriate alternatives.

We were treated with respect, given the information required and time to consider our options. In a friendly fashion without the Bull ....