Dreams - Erdington

Our sales rep did an amazing job made our trip quick and easy no hard sale very knowledgeable

Donna listened carefully to what I was looking for, and paid attention to my comments regarding her suggestions. She was very knowledgeable about the mattresses that she was showing to me so I had confidence that the right mattress would be matched with me. I liked her friendly easy going but very professional approach, nothing was too much trouble and she did everything she could to make sure that my visit was safe by following Covid protocols. Thank you Donna!

Very friendly assistance. Really enjoyed using the body scanner that helped us pick the right Matress. The man that helped us pick our bed was very helpful, and nothing was too much trouble.

Claire treated us extremely well, took her time and didn't feel pressured at any point

At our local Dreams store we were helped by Donna, who was friendly and took time to listen to our needs. Her product knowledge was great having already owned the products herself. It was also enhanced thanks to the technology that was in-store that mapped our sleeping positions to real-world application. Additionally we had excellent after-sales support with regular text updates and brilliant delivery.

Donna our Customer Service advisor in Erdington branch, helped us to pick the right bed and mattress and the offer of the pillows.

Andy approached us within a few minutes, he was extremely knowledgeable, polite and friendly, not pushy, wasn’t trying to sell us a mattress, but more trying to figure out our needs for us which was the main objective. I really think this is the main thing so I was highly satisfied with the service received from Andy.

Excellent service good advice and very friendly knowledgeable staff

I came with a certain thing in mind and that's exactly what I got

The man that served us was extremely knowledgeable and gave us a lot of time to help us chose the right mattress. Really great customer service.