Dreams - Kings Heath

1039 ratings
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Location

64 Alcester Road South, Kings Heath,,
Birmingham, EN B14 7PT

Mzahra

By Mzahra | 11/29/2019

The product not give colour choice or even tv size which is the main part of product. Just for color of my choice I end up paying nearly £600 more on tv bed which make me little uncomfortable.

DL

By DL | 9/3/2019

Because when we went to buy the same things online it was cheaper.

GAR

By GAR | 7/15/2019

The service was excellent. The only things is that the some items we want to buy it but we have to wait for 6 weeks to be deliver.

DavidA

By DavidA | 6/22/2019

The mattresses I actually wanted were not available to purchase and take home the same day - as I required the mattress that day I had to buy a cheaper one that was available. The duvet cover I paid for along with the rest only to find that it also was not available to take home and had to be sent on later.

VG

By VG | 6/15/2019

Expected some more discount

Karen B

By Karen B | 4/30/2019

My mother is almost 90 years old. We were told I would receive an email the evening before delivery to tell allocated delivery time slot. This was EXTREMELY important as I live a long way from my mum and needed to be there to package old mattress. I received a phone call at 07.30 to say they would be there between 8-10 and would only wait for 15 minutes if I was not there !!. I explained the age of my mother and no help was offered. I actually received a text and email at 11.03 to say the van was on the way. Mum had needed to knock on peoples door before 8 a.m. to find someone to help her. I would not have been able to get there by 8 a.m. and would have had a wasted journey if they had in fact arrived at that time. To say I am disappointed would be an understatement

Andrew B

By Andrew B | 4/19/2019

Because no one is that good

Jenny D

By Jenny D | 3/21/2019

I was very satisfied with the store but as it is not very big, not all the items I wished to see were on display

John D

By John D | 12/29/2018

I was already sure of the bed frame that I wanted to purchase so mainly needed my son (who the new bed was for) to test the mattress that he wanted. As with any shopping experience, there is always room for improvement, but with something as straight forward as selecting a mattress, it is difficult to be highly satisfied when the mattress is for someone else. If the purchase was for myself I would have had a more objective view and input but overall I am still satisfied with my experience.

Rob O

By Rob O | 9/29/2018

The store and the employees were fine. The purchased product and the afterwards customers service are unacceptable