Dreams - Southend

Lady was helpful and not pushy at all. Listened to our needs and gave advice. Did not rush us.

Heather dealt with our enquiry in a professional and friendly manner. Asked what we were looking for and what qualities we wanted in the product, she gave us several choices based on our requirements and was very knowledgeable/ All the staff were friendly and cheerful, and made us feel valued

Very easy experience Staff very good and service good. hope and look forward to night of lovely sleep

Shop assistant was very helpful and gave us time to decide on our new bed

I knew what I needed and my needs were met. I had to get a replacement mattress as I was due to go into hospital for a total hip replacement and needed the correct amount of support from a mattress. I also needed the old mattress removed which it was without fuss.

Very organised and professional assistance

Lovely customer service very helpful looking forward to the delievery of our new mattresses

Paul at the Southend store was very knowledgeable and helped us make a good choice. He had the right balance of supporting our needs without being too pushy.

Friendly welcome and didn't feel pressured or rushed at all. We were comfortable trying out different beds and asking questions.

Great customer experience, the Dreams mattress test was unexpected but gave us much more insight into what we both needed in a mattress to help us sleep well for the next decade.