Dreams - Southend

My wife and I wanted a new mattress and had researched a number of possibilities, so we were fairly confident of our purchase. However, our salesman - Stanley was brilliant. So knowledgable and friendly that we found ourselves considering other options. Not only did he offer us a cup of tea/coffee each, but juice for my two children and a mince pie and some chocolates! He encourage us and the kids to try both the bed we were considering and others and even went above and beyond by having the store display re-arranged to allow us to try a mattress we were considering on a flat base, not on a bed with slats which made all the difference. We also, following his advice and encouragement purchased two memory foam pillows to go with our new memory foam mattress. We entered the store envisaging spending approx £500 and came out with finance on purchases over £1,000! A great salesman and an asset to the Dreams Southend team.

We were very highly satisfied with shopping at the dreams store at southend airport it was a really pleasurable experience being served by alex whom explained everthing to a very high standard i would certainly shop here again we were made extremely welcome and so nice to be served with a lovely hot coffee !!

Staff very helpful

The gentlemen on the floors understood their wares,the service was highly professional, the confidence made you feel like buying more and felt sorry for ourselves and finances could not allow it.

I was highly satisfied with the service I received, the assistant gave us a full description of the bed we should be looking for as I told him I have a bad back, he gave us very good advice and information of what bed would be better for us, very polite and helpful.

The salesman approached us and pointed out some very relevant information (colour codes and explained them) he then did not hassle us and as soon as I was ready to proceed he was very helpful in answering a few questions, I have purchased from Dreams previously and providing delivery is as promised I will do so again

Absolutely brilliant service from Alex at Southend Airport dreams. He is very knowledgable about all products which made it easy for us to choose a bed. After we had decided we felt comfortable in our choice of bed and mattress because of the confidence of Alex. We will recommend to all our family and friends. Thankyiu

store assistants very friendly and weloming when entering store,very efficient with taking my order

I was highly satisfied with my experience at Dreams largely due to the sales assistant Stanley. He was extremely knowledgable, approachable and friendly and instantly put me at ease at what was a slightly nervous experience as never purchased a bed and mattress for myself and wanted to get it right. I was extremely impressed with how he explained / described the product and established what I was after. The tone and speed of his voice instilled confidence in my buying decision. My only gripe was that I couldn't get the bed delivered before Christmas.

Stan from Dreams, southend on sea was outstanding, he was so good with his knowledge, manners and processing my order we returned to buy another bed from him.