Dreams - Southend

The sales assistant Stanley was very knowledgable about the products and helped us to make a decision.

The sales assistant was very helpful and knowledgeable about the products but not pushy. He was always available but not in our faces.The colour coding of the beds was very helpful and the offer of a hot drink on a cold day was also welcome.

We knew exactly which product we wanted before this visit as on a previous visit we spent quite some time with an assistant who explained all the different types of mattresses available and was very helpful in guiding us to choose the correct mattress for our needs. We saw a different assistant on this visit but his knowledge was just as good and we were able to complete our purchase with everything explained in clear terms.

Very Satisfied with the service and advice given by Stan at Southend branch near the Airport. Also Phoned him up the next day as I had to alter my delivery No problem Stan phoned me back with a choice of delivery dates.

great service

Service was very friendly but not overbearing. Gave us space to discuss and consider our purchase. Knowledgable assistant.

Very friendly and knowledgable staff

Good service with a lovely hot cup of coffee which went down very well as I had gone straight from work.

As we have a very busy lifestyle The overall experience was great and so easy and quick to process

I've always used Dreams for all our beds over the past 20 years. Your customer service is always second to none. Never pushy (which I hate), but always a friendly face willing to help when requested. Your delivery service is always reliable. If I have any qualms, I do feel that if your delivery guys are being paid to put one bed together, it should be a standard price, not for each bed.