Dreams - Southend

My mum is actually disabled. They went Above and beyond to help us. 😊

Porschia guided us through teh mattress selection which was a bigger problem than selectin teh right bed which we saw straight away. She was very attentive and friendly.

Salesman was attentive, knowledgeable, personable and respectful. Our experience was faultless

The assistance we were given along with the knowledge of the products available was excellent.

Kelly, Southend branch, was so helpful and had remembered my call and enquiry from much earlier on in the day. She was attentive, informative and made me feel comfortable and special. I didn’t feel apprehensive around the time and attention paid in ensuring I made the right purchase, I felt taken care of.

Member of staff assisting us (Kelly) was very friendly, knowledgeable and took as much time as we needed to determine the best product for us. Delivery times were very good and it was easy to find a good delivery slot.

Excellent service and choice. Slightly disappointed in colour choice. Very disappointed with long delivery date.

Very knowledgeable and friendly staff member made us very welcomed.

Kelly was very helpful , not over imposing and no hard sell , we didn't really know what we wanted , and Kelly made the experience great and we got a bed we are very happy with

It was our first port of call while looking for our chosen beds. There could have been two other stores to visit as we were looking for different options of price and availability. However, when we were approached by Neil in the showroom it was obvious that we would find everything we needed in this store. He wore his mask as did the other salesperson…we asked about our options as we couldn’t see anything resembling what we were looking for, and that was because everything was in double bed sizes. Neil explained about the options and how it would work for us as we were looking for single beds….he then left us to look around….We had the dreams bed computer design workout where it gave us an idea for types of mattress we would need…we made our choices with lots of help without him being pushy….an excellent afternoon and satisfying outcome on our visit to dreams…..we await our items in about 4 weeks….and no charge always a bonus….thank you….