Dreams - Sheldon

1335 ratings
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Location

Wells Green Retail Park, Coventry Road,
Birmingham, EN B26 3PX

Chrisc

By Chrisc | 4/30/2017

The staff did not rush us and answered satisfactorily all questions asked. We are also offered the chance to try any beds we wanted to and were also offered coffee. At no stage we were rushed.

Mrs Ashton

By Mrs Ashton | 4/28/2017

The staff were great, friendly and welcoming, Nicola showed us lots of different bases, great range in colours and storage option, had a lovely cup of tea made by the manageress,

agm

By agm | 4/27/2017

good selection. friendly staff .was satisfied 10 years ago when we bought our last mattress from you.

Maxine B

By Maxine B | 4/25/2017

Staff were very helpful and friendly but not pushy, they were understanding of my needs and very patient and helpful. Also the delivery men were very helpful and friendly.

fran

By fran | 4/25/2017

i was left to browse in the store. when i needed assistance Matthew was always ready to give his knowledge to my needs

LindseyW

By LindseyW | 4/22/2017

Kat took the time to understand our requirements and gave us options for us to choose from and in no way was she pushy. She also interacted with our son. We went a way to discuss what we had seen and when we came back 20 mins later Kat was again very helpful. Not only did she offer us hot drinks, so did another member of staff. She made sure our son was kept occupied while we purchased his new mattress. Overall, it was the best customer service I've had in a long time.

Gaz B

By Gaz B | 4/21/2017

I visited the store this morning after never being to a Dreams previously. The lady that serves me was called Nicola who greeted me very politely, offered me a drink when I got there, listened to what I needed and recommended the item she thought was best for me. I'm thrilled with the item and how professional she was during my visit. I would highly recommend my friends going to the store and will be returning in future to purchase my next bed.

JaneL

By JaneL | 4/18/2017

Toni our assistant was very helpful. Unfortunately the tempur video wasn't working but Toni was able to tell us all about the different mattresses

JaneL

By JaneL | 4/18/2017

Toni the assistant who helped us was very knowledgable and friendly.

Amanda

By Amanda | 4/18/2017

Wonderful service and lovely staff