Dreams - Sheldon

1335 ratings
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Location

Wells Green Retail Park, Coventry Road,
Birmingham, EN B26 3PX

LizT

By LizT | 9/3/2021

Our visit to Sheldon, Birmingham Branch was fantastic due to the excellent customer service provided by Lou. We were greeted to the store and made to feel at ease allowing us time to have a mooch around the store. We were offered refreshments and the cool bottle of water was really welcome as it was quite a warm afternoon. We were offered clean, sanitised pillows to try when lying on various beds and this really helped. The sleepmatch facility is fantastic and really makes you think about individual needs for a good night's sleep - I didn't want to get off it! We were also made to feel extremely safe (COVID) and all social distancing was still evidently in place. We were so happy with the level of expertise and customer service when finally deciding on our bed/products of choice. I will highly recommend Lou and colleagues.

James

By James | 8/30/2021

Really friendly staff and we got what we wanted

Liz A

By Liz A | 8/30/2021

Friendly and helpful staff who did not push for a sale and were also knowledgable about the products.

N4y_dg

By N4y_dg | 8/28/2021

Matthew and all the team gave us great customer service in the Sheldon store from start to finish even if the product we wanted ended up being discontinued. They went above and beyond and we were made to fell really welcome in the store. Thanks guys.

Brian A

By Brian A | 8/27/2021

Given good friendly advice. Plenty of choice.

James hayes

By James hayes | 8/20/2021

The lady who served us was very helpful and had a lovely manner with great knowledge and guided us swiftly towards the right bed for us.

Bluenose

By Bluenose | 8/19/2021

From the moment we walked into Dreams bed store the member of staff was friendly and very helpful

Ras R

By Ras R | 8/18/2021

Friendly staff strong knowledge very informative so helpful personable 5 star all around

MariaJ

By MariaJ | 8/17/2021

Very attentive and knowledgeable

Gale Q

By Gale Q | 8/16/2021

Relaxed efficient service from Toni at Sheldon branch