Location
The Shield Retail Centre, Gloucester Road,
Bristol, EN BS347BR

By Anonymous | 1/27/2018
Alan the manager was very helpful

By Anonymous | 1/27/2018
Gemma from your filton Bristol branch was very helpful and professional. However the 2 collegues on shift with her saturday 27th approx 1pm didnt seem to be doing anything and one was eating a sandwich on the shop floor

By Anonymous | 1/22/2018
Gemma was exceptionally knowledgeable, patient and helpful. I can’t wait to get my new bed and will buy future products from this store and have already recommended this store to my family and friends

By Anonymous | 1/21/2018
Gemma was a lovely friendly lady, who was very knowledgeable and didn't rush us into deciding which mattress to buy.

By Anonymous | 1/21/2018
We visited the store on three occasions to try different mattresses and on each occasion the service we received from the salesperson Tracey was first class. She listened to what we wanted and then explained how each product would fit in with our needs. There was no pressure on us to buy and we were offered refreshments each time. We also visited other stores (competitors) to see what products were available from them. It was on our third visit that we purchased a mattress and Tracey was busy with another customer so we waited and we were offered refreshments whilst we waited.The whole buying experience was dealt with in a friendly helpful way and we totally recommend this branch of Dreams and it's staff.

By Anonymous | 1/21/2018
The mattress construction /comfort grading was explained and we were given plenty of time and space to try various options. We were greeted with a coffee. Once we decided on the mattress type we were shown the most likely options and given time to try, including various pillows. We also had time to look at our own choices but Traceys initial selection was spot on. The comfort guarantee details were explained very clearly. We ordered the mattress, pillows, mattress protector and the finance options were explained. At no time did we feel pressurised or badgered into purchasing something we didn't want. We spent more than we anticipated but were very happy yet again with the service and attention that we received and shall use Dreams again as we have done several times before. I couldn't fault the experience

By Anonymous | 1/20/2018
Product knowledge and helpfulness of Gemma in the store

By Anonymous | 1/20/2018
I really wasn't quite sure what I was looking for but after talking to the assistants she was able to help me to choose the correct bed for myself and for my husband it's also important to us because my husband suffers with back problems I was so grateful for her assistance and reassurance

By Anonymous | 1/20/2018
Friendly staff and good service

By Anonymous | 1/16/2018
Very well laid out & easy to see what I was looking for