Dreams - Trowbridge

Professional service, customer friendly with product knowledge

Professional service, customer friendly with product knowledge

Professional service, customer friendly with product knowledge

The young lady serving us was very kind and didn’t mind how long we took to choose a mattress

The young lady serving us was very kind and didn’t mind how long we took to choose a mattress

I had booked an exclusive appointment 6-7pm and received confirmation the day prior. Your system had not informed the store in Trowbridge so although they were not expecting me I received a very high standard of service.

I had booked an exclusive appointment 6-7pm and received confirmation the day prior. Your system had not informed the store in Trowbridge so although they were not expecting me I received a very high standard of service.

The young lady serving us was very kind and didn’t mind how long we took to choose a mattress

The young lady serving us was very kind and didn’t mind how long we took to choose a mattress

The COVID precautions and risk reducing practice was absolutely amazing, masks provided, anti bac and the use of coverings still enabled my daughter to try mattresses out, I was worried that this may not have been possible. The store was spotless and staff very careful but still responsive to our needs. Michael explained the precautions when we entered and instantly made us feel at ease and very well looked after, in fact we felt like A List shoppers. I explained my very low budget and my daughters needs as she suffers hormonal heat flushes and bad backs, and he did not scoff at what we needed for so little money, he explained everything we needed to know from the materials used and how this affects heat, and then went through all of the support options and the importance of pillow support on posture too!