Dreams - Trowbridge

The store was clean and social distancing rules were clear. Staff were quick to clean beds once people had tested them. Staff were friendly and helpful and patient with all customers. Bottled water was also offered which was much appreciated.

The store was clean and social distancing rules were clear. Staff were quick to clean beds once people had tested them. Staff were friendly and helpful and patient with all customers. Bottled water was also offered which was much appreciated.

Bought my mattress from the Trowbridge store. Michael approached us as we entered store to ask if we would like any assistance. We said yes please and he spent time listening to what I would like. I then used the Dreams bed which helps you choose the right mattress. Michael printed off the list of recommended mattresses, then showed us around and pointed out each mattress to us. He then said he would give us some time but was available if we had any questions. Michael gave us some space to try mattresses (we took a VERY long time). He also gave us some Tempur pillows and paper to put down as we tried mattresses. He was incredibly friendly and understood that although the Tempur mattress was great for me, it was still a lot of money. Thankfully, he was able to bring the overall price just under my budget, allowing me to make a purchase that day. Free pillows and Saturday delivery topped it off. Had a store colleague have been pushier, I probably would have left without making a purchase, but Michael gave the perfect balance of support and space. Thanks Michael and thanks Dreams, love the mattress!

Bought my mattress from the Trowbridge store. Michael approached us as we entered store to ask if we would like any assistance. We said yes please and he spent time listening to what I would like. I then used the Dreams bed which helps you choose the right mattress. Michael printed off the list of recommended mattresses, then showed us around and pointed out each mattress to us. He then said he would give us some time but was available if we had any questions. Michael gave us some space to try mattresses (we took a VERY long time). He also gave us some Tempur pillows and paper to put down as we tried mattresses. He was incredibly friendly and understood that although the Tempur mattress was great for me, it was still a lot of money. Thankfully, he was able to bring the overall price just under my budget, allowing me to make a purchase that day. Free pillows and Saturday delivery topped it off. Had a store colleague have been pushier, I probably would have left without making a purchase, but Michael gave the perfect balance of support and space. Thanks Michael and thanks Dreams, love the mattress!

Bought my mattress from the Trowbridge store. Michael approached us as we entered store to ask if we would like any assistance. We said yes please and he spent time listening to what I would like. I then used the Dreams bed which helps you choose the right mattress. Michael printed off the list of recommended mattresses, then showed us around and pointed out each mattress to us. He then said he would give us some time but was available if we had any questions. Michael gave us some space to try mattresses (we took a VERY long time). He also gave us some Tempur pillows and paper to put down as we tried mattresses. He was incredibly friendly and understood that although the Tempur mattress was great for me, it was still a lot of money. Thankfully, he was able to bring the overall price just under my budget, allowing me to make a purchase that day. Free pillows and Saturday delivery topped it off. Had a store colleague have been pushier, I probably would have left without making a purchase, but Michael gave the perfect balance of support and space. Thanks Michael and thanks Dreams, love the mattress!

Bought my mattress from the Trowbridge store. Michael approached us as we entered store to ask if we would like any assistance. We said yes please and he spent time listening to what I would like. I then used the Dreams bed which helps you choose the right mattress. Michael printed off the list of recommended mattresses, then showed us around and pointed out each mattress to us. He then said he would give us some time but was available if we had any questions. Michael gave us some space to try mattresses (we took a VERY long time). He also gave us some Tempur pillows and paper to put down as we tried mattresses. He was incredibly friendly and understood that although the Tempur mattress was great for me, it was still a lot of money. Thankfully, he was able to bring the overall price just under my budget, allowing me to make a purchase that day. Free pillows and Saturday delivery topped it off. Had a store colleague have been pushier, I probably would have left without making a purchase, but Michael gave the perfect balance of support and space. Thanks Michael and thanks Dreams, love the mattress!

The sales assistant was very helpful. Listened exactly to what I wanted and facilitated

The sales assistant was very helpful. Listened exactly to what I wanted and facilitated

The sales assistant was very helpful. Listened exactly to what I wanted and facilitated

The sales assistant was very helpful. Listened exactly to what I wanted and facilitated