Dreams - Eastleigh

Great service friendly staff made us feel welcomed thank you jack and Nicky

We went into the store knowing we needed a mattress but unaware of the many different varieties there were. Katie and Jack were very kind and helped us find out which style of mattress would suit both me and my partner nice and easily.

The store was very quiet when we were there, but I felt we would have been given the same standard of attention if there had been more people there at the time as well. Plenty of offers of tea and coffee - and a loo! It is also close to where we live.

Very professional sales staff

Good service not rushed

Greeted at the door and covid rules for instore were explained in a very friendly manner. We had visited other bed stores and this was not very good at all. Nicola asked if we wanted help or wanted to be left to browse and explained we could use the sleep assessment tool, which we did. She explained it all in plain terms. She was fun and friendly, not pushy with sales and really listened to what we were saying and could relate to some of the issues I have as a women. After showing us all the matresses that were suitable she left us alone to talk things through without following us around, we felt no pressure. We did visit another Dreams store a week later, which had the same quality of service, but Nicola's friendly manner made us go back to place our order with her personally.

We went to dreams Saturday afternoon in chandler's Ford. A oldish lady served us and defo needs a mention as very polite very knowledgeable and very helpful, didn't rush us and helped lots

Overall very impresesed with staff availability and helpfulness. Spent plenty of time with us, nothing was too much trouble. Plenty of choice/different options.

I’m very pleased with the service I received and look forward to receiving the beds ordered Thanks

I was immediately greeted and directed to what I was looking for. Katie's knowledge and understanding of our needs was paramount in which tempur was best for us. Overall a very satisfying and friendly experience and will be recommending your Chandler's Ford shop to everyone.