Dreams - Reading

Sam was the perfect assistant. He let me take my time to select the right mattress for me. He also stepped back to let me try two different mattresses multiple times because I couldn’t make my mind up. He was respectful, friendly and helped me make the decision.

Penny was excellent with her customer service

Good service

The introduction bed that analysed the imprint when laying a mattress, and 3D scanned your posture to try and provide the best type of mattress for your body type The staff member’s ability to answer all questions asked The ease of availability, and opening/closing times

The store assistance gave me enough time to make a decision and place an order. He seemed to have knowledge of the products and his speed at dealing with my queries were exceptional.

Very happy with my experience from walking in to walking out the store, staff was very pleasant and knowledgeable about products

Oliver who served us was excellent, very polite informative and a pleasure to be served by in the Reading store.

We had a super friendly and welcoming experience. My partner and I were unsure before we came in what we needed, but were highly satisfied with the help and experience we received from Ollie. The customer service was outstanding! He knew his stuff, and made the entire experience so much easier for us. We would have really struggled without his help. Thank you, Ollie!

assistant was very patient, was very knowledgeable, very helpful.

Very good service by penny .friendly and super good as showing us around .well done ..excellent service