Dreams - Northampton

We was assisted by Matt. Who was very helpful wasn’t over pushy which is what I like. We were getting the bed for my mother who Alss as I felt the same.

Very attentive and helpful sales staff

The staff were friendly. The female member of staff, I cannot recall her name (sorry) was very friendly and was helpful, pointing out mattresses she thought we'd like. She also suggested to use the mattress recommendation machine thing you have in store. She kindly explained to use what the print out meant and directed us to where our recommended mattresses were within the store. Another staff member Gary, I think he was the store manager had great knowledge of the products which was very much appreciated, it reassured us and helped us make a decision. Gary offered us a drink and was friendly and helpful. The female staff member also, ensured we kept our place in the que whilst waiting to use the mattress recommendation machine thing whilst we continued to browse the store and then came and found us when it was our turn. That was very nice of her. Gary answered our questions and showed us where some of the mattresses we were interested in were in the store.

the person who served us very friendly explained everything we are very happy

Gary was very knowledgable and took the time to show us the bed experience machine and also asked about our needs, before showing us all Mattress options available. He then went on to help us choose a bed base, this was made easier as Gary knew which bases were on extended lead times. We made our final choice and was Offered a discount or free pillows, at no point was Gary pushy, he offered us bottled water And was happy to provide us with a written quote so that we could go away and double check our measurements. When I telephoned the store the following day, Gary allowed us to place the order over the phone. Will recommend to others

Charles Culley was extremely helpful, polite and knowledgeable. He was a good judge of character and advised my 17 years old son very well for the purchase of his mattress. He did not try to make us buy a mattress that was too expensive, and was very professional.

Treated very well from the moment I walked in the door and was listened to as well

Very friendly, professional staff who answers all my questions, were cery attentive but also gave me time to look around and make my decision

Very attentive staff who went above and beyond to assist me with my purchase

Very attentive staff who went above and beyond to assist me with my purchase