Dreams - Northampton

1083 ratings
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Nene Valley Retail Park, St James Mill Road East,
Northampton, EN NN1 1ET

Mark c

By Mark c | 2/8/2020

Both me and my wife were highly satisfied because of the friendliness and the overall knowledge of the product your sales personnel had. (Very professional)


By Meterious | 2/2/2020

Looking for a bed with my fiance for our first home. It was an extremely important purchase for us as we needed a bed to be exactly right. We were helped by both Shani and Charlie from the Northampton store who took the time to get to know us and our needs. We ended up going for the acti gel bed as it was the most comfortable. The price was expensive and this is the only downside, but we couldn't find anything cheaper for the quality. Charlie and Shani gave us the best discount they could through the system (£29). This wasn't very much if I'm honest but nothing down to the team, more to the stingy system not being generous on a Sunday. Both staff members tried their best for us and made us feel welcome. We had coffee and went through the sleep match system. We also walked away with some nice bed cover plan, free protector and a discount on 4 new pillows. I would mention to others, however, that I find the beds highly-priced and would warn them to save up before approaching dreams. If you made your prices more competitive you would see a surge in business. The quality and solid customer service is there, just the price needs to be more accessible.


By Saleem | 2/2/2020

Staff was very helpful and knowledgeable


By Jamie | 2/1/2020

There was a male Colleague of yours who advised that I try out the sleep machine, we found my ideal bed, excellent result!

Mr Steve Vizard

By Mr Steve Vizard | 2/1/2020

The young lady who served us was very polite and helpful. Very happy with the service we recieved


By sandra | 2/1/2020

i saw your sleepmatch machine advertised and shani offered for us to use it straight away


By Sue | 1/31/2020

All your staff are good, no issues, easy transaction.

Pam R

By Pam R | 1/31/2020

The assistant was very helpful and knowledgeable. Also he had a very pleasant demeanour and wasnt at all pushy leaving us to look around and giving good advice when asked.


By Pete | 1/30/2020

Your member of staff who served me was a very helpful tall man, he ensured that I chose the correct mattress.

Lauren H

By Lauren H | 1/28/2020

Shani was very knowledgable and friendly, somwas the gentleman who was on shift with her. Really informative.