Dreams - Northampton

Big Gary in the Northampton store provided the best customer service I could have wished for. Big thanks to him for making a large purchase much easier!

Matthew was very helpful and explain all the details of the beds and which ones he felt suites our needs best, he also showed us a variety of mattresses after completing the sleep assessment

Was shown all options of product I was looking for and delivery arranged quickly

Great customer service

The customer service advisor charles at the northampton branch i dealt with was amazing he was really down to earth and realistic with me about the products and was also discussing pros and cons about why they would suit me as a individual rather than just anyone and also took the time to listen and understand me and any worries. He also was helpful in trying to find the best deal for me and my budget in mind rather than coming across as 'just trying to get a sale'. He was very friendly with myself and my family who were present and communicated openly and honestly with all of us there even me who is young and this is my first bed purchase therefore was very clear and helpful in explaining things I may need or not know in a realistic and useful way. I cannot thank this representative enough and look forward to the bed coming as a result of the experience I had with him at the store I visited and hoping this bed will be great to support me and all my upcoming adventures one of which includes upcoming surgery and those that are yet to make themselves known.

Very helpful staff

Very helpful staff

Very helpful staff

Very helpful staff

The staff were very polite & always smiling. Courteous and helpful which goes a long way in my eyes. Matthew our sales person tried his best to provide the best price which is why I purchased 2 beds instead of the 1 I went in for originally.