Dreams - Aylesbury

Very easy and make you feel comfortable and not pressured into buying products.

Friendly, knowledgeable service, no pressure sales. Good variety of products offered to meet budget needs. Delivery arranged to suit our needs. Coffee provided-bonus on a damp,, dark day! Bonus

Sean the sales advisor was friendly and knowledgeable and not at all pushy. He gave us plenty of time to try out different options and revisit them to ensure we were happy with our decision before we placed our order.

Had assistance from start to finish that was exactly right

Sean who looked after me in your Aylesbury store was great.

Very helpful and informative. Spent the time to find the right product for me and my budget. Follow up calls and time given to my order was good.

Joe was the sales assistant. He first approached me when I entered the store. I don't normally like to be approached so quickly, before I've even had a chance to look around, but he did it in such a friendly and relaxed way that I didn't feel pressurised. I enjoyed his manner, and it was in part due to his relaxed but professional and efficient approach that I was happy to return having made my decision to purchase the bed. He's clearly still learning and needed some assistance from senior colleagues with regard to details regarding the product and delivery but it was handled in a very swift manner. Overall I left happy - I just hope the product matches the quality of the service!

It was Black Friday morning. The shop was open on time and the only colleague on the floor was extremely helpful and welcoming. He had a particularly unexpected busy first hour of opening but he was attentive to each of the customer. A credit as an employee actually.

I'm a very demanding person who knows what I want and what help I need, your assistant was more than happy to provide the assistance and advice I needed. It was clear from our conversation he knew the products well. I was able to order the mattress I wanted and it will be delivered on the date I had planned. I am very happy with the service I received 100% I would return If I had a need for a product you stocked.

Paul was superb, he was very attentive and very knowledgeable. Having been into a competitor two stores down and having had rubbish customer service, we were delighted to be greeted by Paul who was able to help us find our perfect mattress.