Dreams - Aylesbury

Despite the store being very busy and understaffed we were greeted by very friendly, knowledgeable and happy staff members. We are very happy with the purchase we made and very satisfied with the customer service we received.

Assistance was given almost as soon as we entered the store.we were helping elderly relatives choose their next beds and were very pleased someone was there to explain and advise the procedure of first to choose the mattress then the beds and headboards. Everything went very smoothly throughout our visit. Also had very tasty coffees and hot chocolates.

Great visit we were made welcome as soon as we entered the shop,Zachary was very helpful and listened to what we wanted. Keep up the good work

Staff are very friendly and helpful. Zach answered all of my questions and accommodated my budget

We are awaiting a new bed delivery from another supplier which is delayed by 3 months, and needed a Bed base urgently. The Aylesbury store were able to supply a Base on the day from the store, that we were able to take away with us. As soon as we spoke with Joe in the store, he understood our requirement and directed us to the most suitable option that the store could offer. The store then moved the Base to the rear loading bay, so we were able to arrange pick up 1 hour later, take the goods and sleep on the Bed that evening. Joe than asked if we required any other products and my partner realised we needed a spare Quilt, Joe directed us to the options we required, and completed that purchase as well.

The salesman Paul was very attentive and knowledgable and processed our order quickly and efficiently

I was well served by Paul in the Aylesbury store. When I had to return home to check the size required before placing my order, he kept the details to hand, and believed that I would return as promised. He also took care to satisfy any questions.

We visited Dreams Store in Aylesbury. We were served by Paul the salesman. He was very courteous and friendly. After ascertaining our needs he took us to the test bed to check our postures etc. He demonstrated several beds which would help us. After trying them we selected the one we felt was the most comfortable. In our opinion we would vote him "salesman of the year"

The person that assisted me was called Paul, he had all the answers to questions I had. He was very patient as I tested lots of different mattresses.

Staff came to our assistance immediately we entered. We were served by Joe in the Aylesbury store. He was very knowledgeable and extremely personable. He advised us in a very balanced way and helped us arrive at our decision to purchase with the minimum of fuss and a feeling of confidence in what we were doing.