Dreams - Orpington Springvale

The person serving me, was very attentive, showed me straight away what I asked to see and gave me good advice

After a fair wait to be acknowledged, were greeted by a young man named Tee. He was polite, courteous, friendly and very patient in understanding my requirements for a new mattress. He offered coffee to my mum, and was overall exceptional in his information and service. He went above and beyond by informing us of the flash sale commencing the following day, which ensured that we would return, and ended up spending more than originally planned!! He is an exceptional member of staff and was just as wonderful the next day when placing our order. Regarding the store, there was a large selection of beds and mattresses to choose from, and information listed at the foot of each bed for ease of reference.

Quick and easy. No pushy add-ons forced upon us. Just simple and smooth.

jas was very knowledgeable and helpful about the bed we decided to buy. All explained clearly. Offered to depose of the old bed and put the new one inplace as my husband has mobility problems.

Knowledge and helpful staff.

Good customer service

The person who served us wasn't pushy and gave us the space we needed to discuss our options before we made our decision on what option we thought suited our needs

Very friendly staff and great products and prices

we were allowed to try whatever item we wanted and for as long as required

I have shopped at Dreams before and having found the service good, returned to replace a mattress that was 8 years old. The mattress I chose was not in-store but your salesman ordered it and the deal was done very satisfactorily and took no time at all. Excellent service Thankyou.