Dreams - Orpington Springvale

Felt really comfortable with the advice and service offered. Will definately return when doing the other parts of the house.

Anthony the assistant was very helpful, approachable, considerate and professional whilst dealing with my 90 year mother. He answered all of her many questions with simple understandable answers. He offered us refreshments (which we did not have due to just having had lunch) whilst placing her order, and arranging a delivery date which was set for only 4 days after placing the order. He explained the procedure for delivery and the notifications that she would receive. I have previously received very good service from the same store when I purchased 2 Tempur beds thus why I took my mother to the same store.

Marian was friendly and welcoming with the appropriate amount of assistance and letting us spend time on our own to make a decision.

Our assistant Marion was very helpful and informative. She understood our needs and helped us focus on the right products for us. This made the daunting experience of filtering down to an end result much easier.

very knowledgable.friendly.made you fill comfortable shop assistant.

We found the mattress we saw online very quickly. The store was clean and well laid out. We waiting to be served as 1 employee Marian was already serving another customer however she paused to grab another employee Farvi to serve us so we didn’t have to wait. Both were extremely friendly and helpful. Farvi asked if we knew what we wanted which we did but got us to use the sleep pod machine to ensure we had all the information we needed to make a purchase.

We was trying lots of beds, took us a while to decide and the lady who was serving us had lots of patients and wasn’t trying to sell us the most expensive. Was given good advise with a very friendly sales assistant. The price was a lot more than we expected but hope when we get it we get lots of good nights sleep.

Your manager Marian was very helpful , and explained all the various options and mattress/bed types. The whole experience with a cup of tea was very pleasant!

Tony helped us and was excellent. He talked us through the different types of bedding and was really relaxed about letting us try different beds out. There was no pressure felt to purchase. He was very knowledgeable and professional.

Tony the sales assistant was so helpful and knowledgeable on the actual product that we purchased. Very friendly person with cups of tea thrown in as well. Would definitely recommend him to friends and family. 10/10