Dreams - Orpington Springvale

The question was not applicable

Bit of a cheek advertising free delivery and then being charged once for a Saturday delivery and then AGAIN for a morning delivery. Would have felt a lot happier if there had been only one charge for a time weekend delivery!

I wanted the items delivered earlier than you were able to book delivery for

Staff were very helpful and I ordered the items I wanted to, but there was a slight issue with confirming the delivery date.

The female member of staff was very helpful and pointed us to all the items we were looking for as I had looked online first, but did not show us round or to any of the items as she was unable to as she was the only member of staff in the large store

your member of staff called Samuel was very helpful and gave us all the help and advice we required

I was satisfied overall, the delivery time had lengthened considerably but there was an additional 10% off, which probably contributed to that. Sam, my assistant was very good though.

The assistance I received I was highly satisfied with, however, I cannot be highly satisfied with your products until such time as I have had time to experience the quality of the items purchased.

I changed my delivery date and wasn't happy the amended order form showed the delivery date as TBA. So still not sure the new delivery date is ok!

The date quoted for delivery was same week, when we received confirmation email it was actually a month later, a simple oversight I store but still a little disappointing when we had hoped it would arrive this week