Dreams - Orpington Springvale

Our salesman Tony was amazing, very informative, efficient but not pushy at all. We ordered 2 beds and 2 pillows and forgot to take the pillows with us. .Bless him, he dropped it to our house on his way home, way beyond his call of duty. Very impressed, shame there are not a few more like him these days. Thank you

My first visit to ask about the bed I wanted was very satisfactory. I was given good advice and on my second visit the sales assistance remembered me and was very helpful.

Mark was helpful. Needed a mattress asap

Large selection of products & the assistant serving me was knowledgable & produced literature when I had got my final choice down to two.

The Store Manager who advised and served was very helpful and knowledgeable and selection and purchase very easy. Well done

We arrived at dreams with no specific idea of what we wanted or needed. The Dreams colleague (Robert) firstly explained about the colour coding of the beds & which mattresses & beds were on sale. He patiently took the time to ask questions & then described various sizes, storage, type of mattresses to find out exactly what we needed. We found it easy to navigate our way through the store & able test & lay down on various mattresses with ease. There was a 'no rush/no hassle' attitude which was appreciated. The service we received was top class, even offering us a cold drink ( it was a very hot day!) We left feeling very happy with our purchase.

The sale person was excellent however the goods were expensive and I have seen the bed online for £200 cheaper not happy

I went to the store to try a mattress that I had talked about online to a customer service person. That mattress was not available in store so the staff found another and when that wasn't right, looked online for the specification of the original mattress and found a similar one in store for me to try. They then ordered the original mattress online for me. And I had a cup of coffee!

Assistant was helpful and not in our faces as soon as we walked in. Mark was not pushy and happy to give us information when asked for. He was helpful with the order and advising about delivery and removal costs.

very helpful, friendly service without being pushy.