Dreams - Orpington Springvale

Very helpful and friendly service

Jas was very helpful and friendly. Understood our needs and I did not feel Pressurised. She allowed us to feel at ease and take our time

The staff were very attentive and engaging, without being to overbearing

On entering the store we were approached by a member of staff ans I thought "here we go the hard sell " when we just wanted to have a look. But Tony was very good when advising us to which mattress we were looking for, and explaining the differences between them . There was no pressure just friendly, helpful advice, and a great cup of tea! Nothing was too much trouble, and we were allowed as much time as we needed to choose a mattress . We then ended up making a purchase, and Tony was a very good, helpful member of staff and would certainly recommend dealing with him to friends and family

The Assistant was very helpful and also let my husband and I look around to decide what product we wanted

Tony was very helpful and informative. Initially providing us with all the information we required and then allowing us the space to browse and test the beds at our own pace. This was very appreciated as we were choosing our first bed and could, without Tony, have felt overwhelmed with the process.

The sales advisor was very helpful in demonstrating this product and show us how it worked. He answered our questions knowledgably.

There was no fuss just quick and easy to place the order. All staff were very friendly.

I was highly satisfied with my experience at Dreams. I wasn't really sure what I was looking for, however, after spending time in the store and not having felt we were being pressured at all, we came away having ordered a bad we are very happy with.

We were served by Jasbir from the Orpington branch and she was very very helpful, she had very good product knowledge and wasn't at all pushy. We were happy to place an order with her. I would like to say that she was the only member of staff in the store and it was coming up to closing time, it was dark outside and I thought it was very unfair on her to be left in the store alone. Very happy with the service we received from Jasbir....Well done.