Dreams - Farnborough

The staff were very quick to acknowledge us when we walked in. We were approached by Rylan - we had a vague idea of what we wanted. He invited us to do the mattress test (sorry can't remember it's official name) but we already knew what we wanted there, it was the actual bedframe we needed help with but we did try some mattresses and found one on the second 'lie-down'! We didn't want a fabric headboard so he showed us up to the wooden ones and explained the differences. We asked for some time to think, which he gave us and we subsequently found him and placed the order. We bought one Tempur Chill pillow to test and I have been back since to buy another from Geraldine. On a personal note, we don't respond well to hard sell so the fact that we bought within 20 minutes of walking in the store, means that Rylan pitched at exactly the right level.

Staff very knowledgeable and polite.

Very welcoming and knowledgeable staff . Karen at the Farnborough branch who looked after us was very helpful. Store was well stocked and Karen was able to help us considerably with our final decision.

A very enjoyable visit good product and friendly and knowledgeable staff

After explaining what I needed the assistant knew exactly what I wanted and within 5 mins after trying out the mattress I bought it.

The gentleman who assisted us was incredibly helpful. He was very cheerful while being professional at the same time. We were impressed with the system that identified the best type of mattress for us. Although initially sceptical it did prove to provide us with a good choice of mattresses that we liked and finally the one that we preferred

Brilliant customer service I will be back soon to buy a single bed

Karen was excellent and was v friendly and understood what we wanted

Very helpful to find mattress required. Didn’t feel at all pressured into purchasing and felt listened to. Able to answer all questions.

Dreams employee was very nice ,not pushy ,seemed experienced and knew what he was talking about .